New VoIP Predictive Dialer-100 Outbound Agents & Lines

Description

Freevoice OCC
is a complete Inbound/Outbound Call Center, Predictive Dialer, Ratio Dialer & Power Dialer. Ideal for business environments where agents dial large amounts of outbound calls but are also required to recieve inbound calls. Predictive Dialers can significantly increase agent productivity by eliminating agent dialing times, filtering out answering machines, and providing a central interface for storing lead information.
Freevoice Systems are compatible with
Freevoice VoIP Service (F-SIP)
Included in this Auction:
Complete Turn Key Systems Backed By Freevoice, LLC
1 x Freevoice PBX OCC 25 Agent Server -
(100 Agents & 100 Concurrent Calls)
1 x Freevoice OCC Predictive Dialer Database Server
Admin Training & System Installation & Programming Included!
Up to 4 Hours Post Installation Support
30 Days Online Support via Freevoicepbx.com Ticket System
If you have any questions about this auction, please feel free to contact us:
Call Us Now!!(877) 457-2711
Full Freevoice Predictive Dialer Features List:
- Call clients in succession from a database through a web-client
- Display a script for the agent to read pre-filled with fields like name, address, etc.
- Set a campaign to auto-dial and send live calls to available agents
- Dial predictively in a campaign with an adaptive dialing algorithm
- Ability to dial either on a single campaign across multiple servers, or multiple campaigns on a    single server
- Transfer calls with customer data to a closer
- Open a custom web page with user data from the call, per campaign
- Autodial campaigns to start with a simple IVR then direct to agent
- Broadcast dial to customers with a pre-recorded message
- Park the customer with custom music per campaign
- Send a dropped call to a voicemail box per campaign if no agent is available
- Set outbound CallerID per campaign
- Take inbound calls grabbing CallerID
- Function as an ACD for inbound and fronter/closer verification calls
- Ability to have an agent take both inbound and outbound calls in one session(blended)
- Start and stop recording an agent's calls at any time
- Automatically record all calls
- Manually or automatically call up to two other customer numbers for the same lead
- Schedule a callback with a customer as either any-agent or agent-specific
- Manual dial mode to preview leads before dialing
- Agents can be logged in remotely anywhere with just a phone and a web browser
- Faster hangup and dispositioning of calls with one key press (HotKeys)
- Definable Agent Wrap-up time per campaign
- Add custom call dispositions per campaign
- Use custom database queries in campaign dialing
- Recycling of Busy calls at a specified interval without resetting a list
- Dialing with custom TimeZone restrictions including per state and per day-of-the-week
- Dialing with Answering Machine Detection, also playing a message for AM calls
- Multiple campaigns and lead-lists are possible
- Option of a drop timer with safe-harbor message for FTC compliance
- Variable drop call percentage when dialing predictively for FTC compliance
- Internal DNC list can optionally be activated per campaign
- All calls are logged and statuses of calls are logged as well as agent time breakdowns
- Load Balancing across multiple inbound or outbound Asterisk servers is possible
- Several real-time and summary reports available
- Real-time campaign display screens
- 3rd party conferencing(with DTMF macros and number presets)
- 3rd party blind call transfer
- 3rd party conferencing with agent drop-off
- Set user levels and permissions for certain features and campaigns
- Managers to listen-in on agent conversations
- Managers can enter conversations with agents and customers
- Agents select a Pause Code when they are not active
- Agents control volume levels and mute themselves
- Outbound dialing is QueueMetrics-compatible
- Web-based administration
Agent Interface
Realtime Stats
Shipping & Handling
* We will ship anywhere in the world!
* Shipping will be determined at close of auction and based on Weight, Dimensions and your Location. We can ship Priority Overnight all the way to ground. We use Fed Ex and UPS for all of our shipments. We give honest and fair rates and will not overcharge you for anything. We use Recycled Materials for all of our orders.
Make A Payment
* We accept
Paypal
(VISA, American Express and Mastercard)
.
* We accept
Company Checks
(checks must clear before shipment) and
Wire Transfers.
* All payments are expected
within 7 days after the last winning auction is closed.
* All unpaid auction(s) will receive negative feedback.
* When
"Ship To"
address is in California, we
ARE Required
to collect 8.00% sales tax on items cost only.
Return Policy
*
No Refunds
are offered. Only defective equipment purchased from Freevoice Telecom will be offered a exchange or store credit.
* Defective Equipment must be returned within
14 days from the date
your order was placed.
*
No advance Replacements
, unless its a vital part for your system to operate.